Selling Skills for the B2C Professional Salesperson
The CCSB course is designed to improve the skills and overall performance of anyone selling directly to consumers or small businesses. Coursework provides sales and communication skills, use of emotional intelligence to understand a buyer’s temperament, and ongoing mentoring.
7MTF Emotional Temperament Training
As a Sales Representative, you are measured on your ability to make a successful and positive emotional connection with a prospect. AA-ISP's training gives you the tools, strategies, tactics and practice scenarios that prepare you for positive rapport building and a successful sales call outcome.
Professionalism and Performance
As a CCSB recipient, you will know how to communicate effectively to consumers and small business owners resulting in greater conversion rates and sales.  Holding the CCSB Certification places you at the very top of your sales profession, and attests to the successful mastery of the required skills and competencies.

The Details

  • For Reps Selling Business-to-Consumer (B2C)
  • Web-Based Accreditation Program
  • Mentoring for Each Learner
  • Adaptable, Self-Paced Learning
  • 4 - 6 Weeks to Certification
  • Audio & Video Learning Options


  • AA-ISP Professional Members: $895
  • AA-ISP Associate & Non-Members: $995