AA-ISP Knowledge Center

Inside/Digital Sales Webinars, Research, Best Practices, and Expert Q&A for Sales Leaders & Reps

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52:32

AA-ISP Idea Exchange: How to Create a Winning Handoff Between Sales and Customer Success

The perfect Account Executive (AE) to Account Manager (AM) handoff leaves your customer confidence in their decision, and eager to get started with your product. But gaps in communication or lack of visibility into the next steps can quickly result in buyer’s remorse, and ultimately, churn....

Published: Oct 14th, 2021

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57:33

AA-ISP Silicon Valley Chapter: The Great Resignation: Employee Mental Health and Retention

The Great Resignation - coined by Professor Anthony Klotz at Texas A&M, this is a new wave of employee exits after the pandemic.  Check out the replay and hear from an amazing panel on how to avoid this wave.  Is your company experiencing negative attrition?  Are your employe...

Published: Oct 6th, 2021

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Research Part 8: Professional Development: Not-So-Darwin's Evolution of Mastery

Boston Consulting Group (BCG) and AA-ISP have partnered to bring the Inside Sales community research in 2021.  In this eighth installment of an ongoing series BCG partnered with the American Association of Inside Sales Professionals to assess professional development: n...

Published: Sep 30th, 2021

This item is available to AA-ISP Members

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54:58

AA-ISP Idea Exchange: Inner Workings of a Sales Organization

Today’s Inside/Virtual/Digital Sales organizations continue to seek out the best sales models to support their ever-increasing revenue targets. Many progressive teams have implemented an SDR structure that includes focusing on both inbound and outbound lead development.  During this Idea ...

Published: Sep 21st, 2021

This item is available to AA-ISP Members

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22:40

VSS2021 (Fall): Managing and Structuring a Growing SDR Team

Is your SDR team growing or getting ready to grow? Do you need tips on how to maximize your sales reps performance to accelerate their growth within your company? A few minor improvements to how you manage your talent pipeline could make a huge difference. Learn about ZoomInfo’s best-in-class ...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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29:53

VSS2021 (Fall): Add Value in Prospecting and Increase Sales Meetings by 3X

ATTENTION PROSPECTORS!  Breakthrough all the noise, humanize your outreach, and connect with more prospects.    Today’s decision-makers are flooded with e-mails, calls, and connection requests, in which they rarely even look at, let alone respond to.  Join Karthi Mariappan ...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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29:40

VSS2021 (Fall): The Rise of The Revenue Innovator: A New Class of Leaders Drive Predictability in Un

As Outreach’s Global Innovation Evangelist and Forrester’s former principal sales analyst, Mary Shea predicted four years ago that B2B sellers, armed and abled with the most innovative technologies, would finally fulfill their consultative destinies. That future is here today. In this ...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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27:26

VSS2021 (Fall): Benefits of Omni-Channel Selling

In sales, you need to meet your customers where they are. That means creating an integrated customer experience throughout the buyer's journey. How do you utilize all the channels available to work together to provide a seamless experience and consistent message? Join Auseh Britt, VP of Growth Mar...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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21:29

VSS2021 (Fall): Prove it! Using Field Trials to Break Bad Habits Before Making Big Bets

All selling is now Inside Selling, but a lot of reps are still stuck on bad habits from the field. You might have trained your sellers on the tools and technology, but their conversations carry those bad habits. And when your well-meaning reps want to put a new idea into practice, it’s based o...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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30:12

VSS2021 (Fall): Case Study/Framework: Fixing Your Leaky Funnel with Video

There are critical stages throughout your sales funnel that will make or break the deal. During these stages, deals stall, slip through the cracks, or even die. Whether you realize it or not, is broken. Join this session as Steve points out some of the obvious (and less obvious) cracks in your sales...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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34:08

VSS2021 (Fall): Progress More Deals, Drive More Revenue: Effective Discovery Questions Proven to Dri

Discovery calls are one of the most important steps in the sales process. Qualifying your prospect and their pain points – and letting them get to know your company and the value your product provides – sets the tone for the entire relationship and can win or lose revenue for your organi...

Published: Sep 17th, 2021

This item is available to AA-ISP Members

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31:48

VSS2021 (Fall): Panel Discussion: So, You’re Hiring Again?

Just when we thought the rapid growth of inside sales would slow down, we are once again faced with the ongoing challenge of how to find and hire competent sellers. Whether it is to fill a growing SDR/BDR team, AM’s, AE’s or Customer Success, it’s never been harder to find just the...

Published: Sep 17th, 2021

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1-800-604-7085 x 130
American Association of
Inside Sales Professionals
1593 112th Court W.
Inver Grove Heights, MN 55077