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Infographic: Duality of an Inside Sales Agent's Job

Author: Richard Conde, Chief Researcher, AA-ISP
Posted: July 7th, 2017


Inside sales agents have to balance exceeding sales results and adhering to phone metrics. The goal of the study is to examine the influence of motivational factors and operational adherence on employee satisfaction and sales performance.


Leadership, Frontline Reps, Sales Research


Operations, Job Satisfaction, Employee Satisfaction, Motivation, Compensation, Metrics, Performance, Research, Studies