Rob has been an active proponent of Inside Sales for 18 years. Whether it has been as a frontline sales rep or in a leadership role, his focus has always been the efficiency that Inside Sales provides an organization. In his current role as Director for a Thomson Reuters inside sales team of 120 he has helped his business unit achieve continuous year over year increases in total performance. Rob has a Bachelor’s Degree from Kalamazoo College.
Bryon is a determined innovator and forward thinking driver. He seeks to refine and further develop Inside Sales as a profession. He believes the world is changing faster than most companies can keep up but feels Inside Sales is the future. He has solid proven track record in team building, turnaround, operational efficiency and creative problem solving. He earned a bachelor’s degree in business administration from Eastern Michigan University.
As the Director of Operations, Jennifer oversees the internal operations of COACT Associates by focusing on the effectiveness of its people and processes as well as, the efficient delivery of client growth projects. She has exhibited a passion for her work and maintained an exceptional performance level that has led to her swift advancement and role onto the executive team. She was born in Cincinnati, Ohio and received her BA in Aviation Management from The Ohio State University.
Jennifer has been involved with AA-ISP for 4 years now both at a chapter level and nationally. She is the proud recipient of the 2016 AA-ISP Innovator Award for continuous advancement of the profession of Inside Sales and always finding ways to make things better.
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