The AISM® Accreditation program requires students to complete a minimum of 10 credits to earn their accreditation. Students have the option to either take select individual courses designed to strengthen specific management and leadership skills, or they can elect to enroll in the complete AISM® Accreditation program.
See the complete list of courses below:
This course equips Inside Sales Managers to set goals and understanding the key activities and best practices required to effectively manage and lead an Inside Sales Team, including:
For an Inside Sales Leader to drive results, he or she must have a clear handle on how to enable each Inside Sales Representative to hit goals and deliver their best performance. This course focuses on the tools to do that, including:
Call Coaching is a critical component of Inside Sales performance management. This course equips Managers to do so through:
The Inside Sales function has seen tremendous shifts in recent years which puts Managers in a constant state of justification. This course helps you to prove the value of your team and your process through:
SPECIAL OPPORTUNITY: The AA-ISP Leadership Summit features presentations from top Inside Sales Experts. As an attendee you will learn the latest tips, techniques, best practices and technologies for solving Inside Sales' toughest challenges. This course takes the ideas you learned at the Summit and puts them into action back at the office. Sales Managers will be required to document how they implemented what they learned and what the resulting outcomes were. (AISM® candidates must attend an AA-ISP Leadership Summit prior to completing the course – additional conference registration fees apply)
OPPORTUNITY TO REFLECT: There are several outstanding books, articles and white papers focused on the business and challenges of leading Inside Sales organizations. This course recommends several reading and self-study options to select from based on a manager's particular area of interest. Course requirements include selecting and reading 2 books and 3 articles from the suggested list, followed by essay responses and other documentation indicating what the manager learned and how they applied it to their particular organization.
SPECIAL OPPORTUNITY: The AA-ISP Executive Retreat helps mid to senior level leaders dig deep into some of the most pressing issues facing Inside Sales today. Small work groups find root causes, share ideas, and formulate plans and solutions to each of these issues. Course requirements include: Executive Retreat attendance and a documented project or initiative outlining an implemented solution within their organization. (AISM® candidates must attend an AA-ISP Executive retreat prior to completing the course - additional registration fees apply)
Whether you are new to Inside Sales management or have years of experience, this course will provide the following:
Good programs start with good hires. Inside Sales Professionals are a unique role in many organizations. This course outlines offers best practices in following areas:
Driving and rewarding performance through an effective compensation plan is an important part of leading an Inside Sales team and/or Organization. This course includes:
This course is designed to provide practical direction for Leaders tasked with building a new Inside Sales program. This course content includes:
Compensation is one component of Reward and Recognition, but there are many other drivers to help ensure the optimal and consistent performance of your team. This course provides guidance on setup and implementation of Rewards and Recognition programs unique to Inside Sales.
The Capstone Project is the culmination of the AISM® program. This is a requirement of all candidates and provides the opportunity to incorporate their learning in a project that has direct impact on their organization. Candidates are encouraged to begin thinking about a real-world challenge they are facing in their Inside Sales organization at the beginning of their AISM® coursework. The Capstone Project involves submission of a challenge, the proposed plan to address this challenge using AISM® learning and outcomes of plan implementation. Candidates will present their Capstone overview and results (via a virtual platform) to the AISM® Accreditation Board. Upon final Board approval, candidates are awarded their AISM® Certification.
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Non-member pricing includes a 1-Year AA-ISP Professional Membership.